![]() ![]() ![]() I think HP support assistant may have been doing something at the time. At the time I didn't worry as I thought it was a maintenance process, and assumed I was picking up a neighbour's device on my network. I happened to have the windows 8 network folder open and noted an unknown Galaxy nexus device in my network, which disappeared shortly after. They closed very quickly but I think I caught something flike "1 files copied". Having switched it on about 5 minutes previously, I was looking at webmail when 2 command prompt boxes popped up in quick succession. I was using one of the laptops 12 days ago. Both loaded with HP support assistant.Īpologies in advance for the lack of info and for my complete lack of computing knowledge. Hi, I have 2 laptops, both identical: HP Pavilion with Windows 8.1 and McAfee LiveSafe internet security (McAfee antivirus and antispyware version 17.6).
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